Who can join the club?
Anyone of legal age who can provide real details can join our club.
How can I register in the club?
To register, you have to access this link and fill in your details. You will then receive an e-mail to the e-mail address you have entered with your password.
My booking points have not been added up
As for the points earned for bookings, they will be added to your account once you check out of your stay, i.e. the day after your departure from our
resorts.
Please note that points will only be added if you have logged in to Alannia Club and subsequently booked a stay. Otherwise, they will not be accumulated.
Do the discounts apply to all rates?
Discounts will be applied directly in the booking engine exclusively for Alannia Club members. Discounts cannot be accumulated with other discounts, unless otherwise specified.
unless otherwise specified.
The application for benefits such as late check out must be requested upon prior reservation according to availability at the resort.
How does the exclusive customer service system work?
For members of our club, we have enabled a special communication channel with our customer service, for them it is necessary to indicate your details and membership number that indicates the platform, to communicate with the mail club@alannia.com
Don't worry, fill in the following form and we will contact you as soon as possible.
We’ll get in touch with you as soon as possible.
